A base level of electrical service, usually a bundle of services required to meet basic residential requirements, which is used as a standard, entry-level package for customers and is typically made available to all customers regardless of energy demand. May also be referred to as standard offer.

The term can also be used to refer to a policy that guarantees universal access to a basic package of electrical services at an affordable rate. It is called universal service because electric service is considered a necessity for all households in North America.

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