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City of Seattle

Energy Program Design Supervisor-BU

Date posted: Wednesday, January 10, 2018

Job Details:

Energy Program Design Supervisor - BU



$47.81 - $55.69 Hourly


Seattle, WA

Job Type

Classified Civil Service, Regular, Full-Time


Seattle City Light

Job Number





1/23/2018 4:00 PM Pacific

Position Description

Seattle City Light's Customer Energy Solutions is recruiting a supervisor for our Solutions Design and Management team. This is a relatively new unit within the division and this position will lead a team of multi-disciplinary planning and development energy professionals responsible for cradle-to-grave design and management of residential, renewable and electric vehicle programs.
The supervisor will provide leadership to the team who plans and manages the Customer Energy Solutions portfolio of programs and products across the residential, multifamily, and renewable energy sectors. This team analyzes market conditions and customer feedback to design, deliver and manage programs and products that meet changing customer and utility demands, and that align to Seattle City Light's mission and strategic plan. 
Work activities for this position are both strategic and tactical and require disciplined program management capabilities. The supervisor will be responsible for the team's successful delivery of work plans, program plans, governance artifacts, and progress reports as well as the day-to-day management of the portfolio and leadership of the team.
The assigned program portfolio will involve multiple programs and products, vendors, and budgets ranging in scope and complexity from simple rebates to large-scale programs with budgets exceeding several millions of dollars. Cross-functional leadership, collaboration, and effective communication will be essential to bridge gaps within the organization, establish productive relationships with stakeholders, engage in continuous process improvement, and ensure that solutions and product initiatives are consistent and leveraged with other City Light, City and Regional offerings and aligned with energy codes and standards.
This position is one of two supervisors reporting to the Manager of Solutions Design and Management.

Job Responsibilities

Significant job duties include:

  • Leads a team of planning and development specialists who facilitate the design, development and management of energy-efficiency products and services for residential customers and renewable and electric vehicles. 
  • Ensures that programs and products align to business strategy and are on track to achieving established goals and objectives. Identifies and manages risk.
  • Manages cradle-to-grave product planning to ensure appropriate process steps, stakeholder engagement and documentation is established. Stage-gate process includes development of initial concept proposal, business case, program plan, implementation tactics and tools, on-going evaluation and maintenance reviews, and final exit strategy. 
  • Directs program development including establishing the needs of the end-user, researching and defining measures, industry standard practices or baselines and energy-savings calculation methodologies, identifying markets and channels for programmatic focus and promotion, establishing programmatic frameworks, developing worksheets, tools and other resources needed for successful implementation, and establishing programmatic policies, procedures, incentives, budgets, targets and work plans.
  • Supervises the development of work plans including schedules, milestones, staffing, budgets, materials, and other resources necessary for successful deployment.  Oversees the implementation of programs, projects and services. Manages incoming work requests and assign projects and work tasks to staff. 
  • Defines and manages program budgets, staffing plans, and resource allocation.  Conducts hiring processes. Monitors work progress relative to schedules, goals, objectives and performance expectations.
  • Provides supervision of employees. Sets annual expectations, provides support and coaching, and facilitates the performance management process including annual performance review. Identifies employee training need and creates employee development plans.
  • Collaborates with internal and external stakeholders to ensure that solutions and product initiatives are consistent and leveraged with other City Light, City and Regional offerings, and that they are supportive of customer and trade ally needs.  Internal partners include planning, evaluation, emerging technology, support services, Office of Housing and the Office of Sustainability. External stakeholders include groups such as Northwest Energy Efficiency Alliance, Bonneville Power Administration, and Consortium for Energy Efficiency.
  • Selects and manages external consulting services. Manages contracts and ensures deliverables through the life of the agreement.
  • Researches and documents policy and legal interpretations relative to programs, program design, and program implementation.
  • Provides technical assistance to other departments relative to portfolio subject areas.
  • Performs other related duties of a comparable level and type as assigned.



Education: Baccalaureate Degree in Public Administration, Business Administration, Economic, Engineering or a related field. 
Experience: Requires three years increasingly responsible professional experience in conservation planning and analysis with at least two years of which are equivalent to a City of Seattle Energy Planning Analyst. (Or five years of experience in professional commercial or industrial energy management analysis).
Other combinations of education, training and experience will be evaluated on an individual basis for comparability.

Certification/License: Washington State Driver's License or equivalent mobility.  

Desired Qualifications:

  • Demonstrated experience and success with formal program management and life-cycle management processes. Experience managing business cases, intellectual property and program resources.
  • Three or more years of supervisory or lead experience. Ability to lead and supervise a high-performance team with a strong customer service orientation. Skilled in supporting a staff that possesses diverse/technical skills.  Demonstrated ability to meet established targets.
  • Knowledge of energy management related areas including energy-efficiency, conservation, and distributed generation. Knowledge of demand-side management program tactics, design, procedures, guidelines, and rules.
  • Technical knowledge of residential energy-efficiency, renewable energy generation and electric vehicle charging equipment and tactics.
  • Ability to specify energy efficiency measures and to calculate their impacts on energy use. 
  • Experience soliciting for and managing large public professional services contracts.
  • Public financial and resource management experience.
  • Experience managing business strategy and risk.
  • Experience managing technical projects that involve multiple, internal and external stakeholders.
  • Ability to work collaboratively with very limited supervision.
  • Strong, independent decision-making skills.
  • Values multiculturalism and diversity as a workforce and community asset.
  • Excellent oral and written communication skills.  


City of Seattle

Seattle Municipal Tower
700 5th Avenue, Suite 5500 
Seattle, Washington, 98104.

Specialties Desired:

Human Resources
City of Seattle
700 5th Avenue, Ste. 5500
Seattle WA 98104
Phone: 8888888888 

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